Set-up in plain English

TV Set-Up & Tune-In New TV, House Move, Firestick, Sky or Freeview

Unboxing a new TV, moving into a house, or fighting a Firestick that won't behave? We come out, plug everything in properly, tune every channel, connect every app, and show you how to use it, no jargon, no rushing.

4.5 stars · 155 Google reviews 2-year no-nonsense warranty Same-day slots available

Promax TV Explorer signal meter reading the digital broadcast spectrum
36Years' Experience
Same-DayService Standard
FreeCall-Out & Quote
2-YearWarranty
4.5★155 Google Reviews
The service

What it is, who it's for, and when you need it.

What it is

A friendly, patient in-home set-up service: new TVs unboxed and configured, Sky/Sky Q/Sky Stream boxes connected, Freeview and Freesat tuned, Firesticks and Chromecasts logged in to your accounts, sound bars paired, and a full walk-through of how it all works.

Who it's for

Anyone who'd rather someone else did the fiddly bits, new TV owners, people mid-house-move, older customers who want it done properly and explained slowly, landlords fitting a rental, and anyone who just doesn't have the patience for another remote.

When you need it

Day you unbox the new TV, day you move in, day the internet finally gets switched on, or the day the grandkids leave and nothing works the way it used to.

Why professional install matters

Modern TVs have twelve remotes, four HDMI inputs, three streaming services and a menu system that changes every year. Getting it set up once, properly, by someone who does it every day means you actually enjoy the TV instead of fighting it.
Left too long

A small fault today is a bigger bill tomorrow.

Every week we get called out to houses where the TV picture looks washed out, the sound is out of sync, or two of the HDMI ports are just labelled "HDMI 1" and nobody knows which is which. Left alone, you stop using half of what you paid for.

What ignoring it can cost you

  • TV set on 'shop mode' for months, burn-in on OLEDs, wrong colours on everything
  • HDR and Dolby Vision never enabled, a £1,500 TV performing like a £400 one
  • Sound delay (lip-sync) because the sound bar wasn't set to the correct HDMI-CEC mode
  • Freeview channels 'missing' because auto-tune picked up a weak transmitter
  • Streaming apps logged in to the wrong account, dropping recommendations for the whole family

Common DIY mistakes we get called back to fix

  • Not enabling 'Game Mode' for a console, huge input lag on shooters
  • Using the wrong HDMI port, some ports on the TV don't support 4K/120Hz
  • Leaving 'motion smoothing' on for films, the 'soap opera effect' most people hate
  • Adding a soundbar but leaving the TV speakers on, creates echo
  • Guessing the aerial input on a new TV instead of using the LNB/dish input for a satellite feed
Our process

A clear five-step system, no surprises.

You'll know exactly what's happening at every stage. No jargon, no gotchas, no charging you for parts you don't need.

  1. 01Step 1

    Unbox & inspect

    TV taken out of the box, checked for shipping damage, stand or bracket fitted per your preference.

  2. 02Step 2

    Plug-in & connect

    All sources | aerial, satellite, Sky box, Firestick, PlayStation, DVD, soundbar | connected to the right HDMI ports (some are faster than others).

  3. 03Step 3

    Tune-in

    Full Freeview scan targeted at your local transmitter, favourite channels ordered how you like them, HD channels prioritised.

  4. 04Step 4

    Apps & accounts

    Netflix, iPlayer, Prime, Disney+, ITVX, Sky Stream | signed in to your accounts, parental controls set if you want them.

  5. 05Step 5

    Walk-through

    Plain-English demo of how the remotes work, how to switch inputs, how to add channels to favourites, and how to reset it if anything goes odd.

The benefits

What a proper install actually gets you.

You actually use the TV

Set up properly and shown how it works, you'll use features you didn't know you had.

Picture looking its best

HDR / Dolby Vision enabled, correct picture mode for the room, motion smoothing turned off (you'll thank us).

Sound in sync

Soundbar or AV receiver paired correctly with HDMI-CEC and audio delay tuned by ear.

No jargon

Everything explained in normal English | we don't leave until you're confident using it.

One point of contact

Anything goes wrong afterwards? Call Larry. Not a manufacturer helpline.

Discount when bundled

Booked with a wall-mount, aerial or Sky install? We include the set-up at a keen combined price.

The detail

Everything worth knowing before you book.

Materials, methods, variations and the situations we handle day-in day-out, so you can make an informed decision, not a guess.

Get a straight-talking quote

New TV set-ups, what's usually needed

Out of the box a modern TV is in 'shop mode', over-bright, over-sharp, with motion smoothing cranked. First job is switching to 'Home' mode and picking the right picture preset (Cinema for films, Standard for daytime, Game for consoles).

Next: making sure the fastest HDMI ports are used for the sources that need them. On most TVs only one or two HDMIs support 4K/120Hz or eARC, plugging your PS5 or soundbar into the wrong one throttles them.

Then: tuning Freeview/Freesat properly (not a blind auto-scan), signing into streaming apps, pairing a soundbar with the right audio format (Dolby Atmos, DTS, PCM), and setting up voice controls if wanted.

House-move set-ups

Moving in, you often inherit a wall of cables from the previous owner and no idea which does what. We label every input, re-scan for the local transmitter (which may be different from your old house), reconnect Sky or Freesat to the existing dish, and get the streaming apps back on your accounts.

If the aerial or dish isn't working, we can diagnose and quote for repair on the same visit, no need for a second call-out.

Firestick, Chromecast and other streamers

We pair the streamer to your Wi-Fi, sign in to your Amazon/Google account, install the apps you actually use (removing the promotional junk), and set up the remote-hand-off so a single remote can control TV volume and streamer navigation.

Where the Wi-Fi is weak in the living room we can advise on and install a dedicated access point (see our Wi-Fi service).

For older customers or those less confident with tech

A big part of this service is patience. We don't rush, we don't roll our eyes, and we don't leave until you're using the TV comfortably. Written instructions on a printed card, for common tasks like "switch to Sky" or "watch iPlayer", available on request. Larry has been doing this for a very long time; there's very little we haven't been asked.

Real jobs

Recent tv set-up & tune-in work.

Photographs from actual Speedy Aerials installs, the same standard of workmanship you'll get on your job.

Promax TV Explorer signal meter reading digital broadcast spectrum during set-up
Where we cover

Local engineers across seven counties.

Based in Stevenage and covering Hertfordshire, Bedfordshire, Essex and the counties between, including HA and EN postcodes of North London.

Answers

The questions we get asked every week.

Can't see yours? Call Larry on 07733 555269, he'll answer honestly, even if the answer isn't a sale.

How much does a TV set-up cost?

+

Depends on how many devices are being set up and whether it's a stand-alone visit or bundled with a wall-mount / aerial job. Bundled it's often free or heavily reduced. Call 07733 555269 for a fixed price.

How long does it take?

+

A simple new-TV set-up with Freeview and one streaming app is around 45 minutes. A full house-move set-up with Sky, soundbar, streaming apps and a walk-through is 90 minutes to 2 hours.

Can you set up any brand of TV?

+

Yes, Samsung, LG, Sony, Panasonic, Hisense, TCL, Philips, Toshiba, Bush, JVC, Cello, anything you can buy on the high street or online.

Can you set up a Firestick or Chromecast?

+

Yes, bring the device out of the box and have your Amazon or Google account password ready; we'll do the rest.

Do you do house-move set-ups?

+

Yes, very often. We re-scan for the local transmitter, reconnect existing aerial/dish infrastructure, reset Sky or Freesat, and log the streaming apps into your accounts.

Can you help older / less tech-confident customers?

+

Absolutely, and gladly. Larry personally handles many of these visits. We don't rush and we explain everything in plain English.

What if I still can't remember how to use it after you leave?

+

Give us a ring, we're happy to answer quick 'how do I …' questions by phone. For anything more involved a follow-up visit is available at a reduced rate.

Do you fit the wall-bracket at the same visit?

+

Yes, bundle set-up with wall-mounting and it's one visit for both, at a combined price.

Get it sorted properly, the first time, today.

Free honest quote before any work starts. 2-year warranty. You'll speak to Larry when you call, not a call centre.

Free call-out · Same-day slots · Open until 8pm, 7 days

Call LarryGet Free Quote